1). Commitment

I give myself and everything I commit to 100% until I succeed.  I am committed to the Vision, Mission, Culture and success of ActionCOACH, it’s current and future team, and its clients at all times.  I always recommend products and services of ActionCOACH prior to going outside of the company.

2). Ownership

I am truly responsible for my actions and outcomes and own everything that takes place in my work and my life.  I am accountable for my results and I know that for things to change, first I must change.

3). Integrity

I always speak the truth.  What I promise is what I deliver.  I only ever make agreements with myself and others that I am willing and intend to keep.  I communicate potential broken agreements at the first opportunity and I clear up all broken agreements immediately.

4). Excellence

Good enough isn’t.  I always deliver products and services of exceptional quality that add value to all involved for the long term.  I look for ways to do more with less and stay on a path of constant and never ending improvement and innovation.

5). Communication

I speak positively of my fellow team members, my clients and ActionCOACH in both public and private.  I speak with good purpose using empowering and positive conversation.  I never use or listen to sarcasm or gossip.  I acknowledge what is being said as true for the speaker at that moment and I take responsibility for responses to my communication.  I greet people using their name.  I always apologise for any upsets and then look for a solution.  I only discuss concerns in private with the person involved.

6). Success

I totally focus my thoughts, energy and attention on the successful outcome of whatever I am doing.  I am willing to win and allow others to win: Win/Win.  At all times, I display my inner pride, prosperity, competence and personal confidence.  I am a successful person.

7). Education

I learn from my mistakes.  I consistently learn, grow and master so that I can help my fellow team members and clients learn, grow and master too.  I am an educator and allow my clients to make their own intelligent decisions about their future remembering that it is their future.  I impart practical and useable knowledge rather than just theory.

8). Teamwork

I am a team player and team leader.  I do whatever it takes to stay together and achieve team goals.  I focus on co-operation and always come to a resolution, not a compromise.  I am flexible in my work and able to change if what I’m doing is not working.  I ask for help when I need it and I am compassionate to others who ask me.

9). Balance

I have a balanced approach to life, remembering that my spiritual, social, physical and family aspects are just as important as my financial and intellectual.  I complete my work and my most important tasks first, so I can have quality time to myself, with my family and also to renew.

10). Fun

I view my life as a journey to be enjoyed and appreciated and I create an atmosphere of fun and happiness so all around me enjoy it as well.

11). Systems

I always look to the system for a solution.  If a challenge arises I use a system correction before I look for a people correction.  I use a system solution in my innovation rather than a people solution.  I follow the system exactly until a new system is introduced.  I suggest system improvements at my first opportunity.

12). Consistency

I am consistent in my actions so my clients and team mates can feel comfortable in dealing with me at all times. I am disciplined in my work so my results, growth and success are consistent.

13). Gratitude

I am a truly grateful person. I say thank you and show appreciation often and in many ways, so that all around me know how much I appreciate everything and everyone I have in my life.  I celebrate my wins and the wins of my clients, and team.  I consistently catch myself and other people doing things right…

14). Abundance

I am an abundant person, I deserve my abundance and I am easily able to both give and receive it.  I allow abundance in all areas of my life by respecting my own self worth and that of all others.  I am rewarded to the level that I create abundance for others and I accept that abundance only shows up in my life to the level at which I show up.