Everyone wants their business performance to work effectively and efficiently. We also don’t want to re-invent the wheel – we want to make best use of what we have and make what we have be the best possible. This is where systemising your business becomes important. Your business will be most effective and efficient if you systemise the routine. This will ensure things are done consistently and as efficiently as possible.

What does systemisation mean? It is the process of documenting your regular tasks so anyone can do the tasks to the required standard. Systems can include checklists, videos, photos, flowcharts, documents, and screen shots. The simpler the better.

What can I systemise and how do I start?

Anything that is routine can be systemised – quotations and invoicing, stock control, staff training and appraisals, job scheduling, purchasing systems, telephone enquiry scripts. The best place to start is to think of the vital processes in your business and consider what tasks up most time and how often you do them.

Also think about what things are currently causing problems. Is it poor cash collection of invoices issued, or client dissatisfaction for example? Documenting and communicating these systems to those who operate them will create and set a required standard, giving guidance with the actions you want your team to take.

Systemisation can be a lengthy task, but the benefits can be significant. It leads to greater standards (and the documentation can constantly be adapted as people find opportunities to improve things), greater efficiency and greater consistency as there is less requirement to decide what to do and how to do it.

Get those who currently run the systems to start the documentation process. They have the best knowledge, will have the most ownership and are the most likely to have ideas on how to improve things.

Do you need help in your business performance?

Give me a call on 07935 310988 and I would be happy help. More importantly, stop worrying about what might happen and take control of what you can control. Act today.