The results from this years Client Satisfaction Survey

In July 2019, 349 clients completed our Client Satisfaction Survey. This was conducted by independent research agency WorkBuzz. Below is all the key headlines created from their feedback.

Overall Headlines: 

  • 96% of clients would recommend ActionCOACH to a friend or business associate
  • 94% of clients agree that ActionCOACH has a powerful suit of business solutions
  • 98% of clients said their Action Coach makes a positive difference to their lives
  • 92% of clients said ActionCOACH is worth the investment
  • 7/10 clients agreed they had a better work:life balance within less than 12 months of coaching

Most importantly we have a new record NPS score…going from 72 last year to 77 in 2019, this a huge achievement!