Robert Bennett Sales & Marketing Manager 123 Flooring
Working with Rob and Charlie was great, they remember the time when I was standing with one of their sales managers at the time and asking him to sell me a carpet and they realised that even though he’d been working for 10 years in the business, he hadn’t been trained. In front of him, they said, “This is our fault, we haven’t trained you!” and I remember Rob staying up until 2am, because that’s when the email came through, writing out the sales script for the business and making sure that having missed something once, he wasn’t going to miss it twice. That kind of openness to learning, the ability to focus, deploy huge amount of energy is pretty cool and it’s no wonder they not only survived in the business they reconfigured it. They had a couple of people working against them which wasn’t very nice but they kept their cool, they kept plugging away and again deserve everything that they’ve earned through the business and if you were to go and see them as a potential client, there’s no better flooring company that you could do that you could talk to – great guys.
