Isn’t it about time your customers received a little love, don’t they deserve it? When was the last time you said thank you, sent them a gift, a post card, a letter?
It’s easy to forget the little things in a world of social media, fast paced business and email communication yet your customers love to be loved. Surprise them, go out of your way to wow them. They’ll love you for it and probably tell someone else what you did, win win!
Some 67% of customers leave for competitors due to perceived indifference, they just think you stopped caring. We know how difficult and expensive it is to to find new ones so love these a little more. Come to think of perhaps you shouldn’t forget your other half, they’ll be a lot more expensive to win back!
