The two most expensive words in the English Language

Here’s something I discuss at most of my seminars – what are the two most expensive words in the English language?

Give up?

The answer is: “I Know!”

I know, right?

So why are these words so expensive?

Simple: As soon as you utter those two little words, or even allow yourself to think them, then you have closed your brain to learning anything new.

At ActionCOACH we replace “I Know” with “Isn’t that interesting”.

This is all it takes to open you up to learning something new, or to re-framing something you already know.