“Falguni has been a great asset to the business, as well as myself personally. Falguni has challenged my method of thinking, and has helped me view the business in a new light – in a logical and structured way, with clear objectives in each area.
From expanding our client base through new lead generation and acquisition, through to customer retention and growth, Falguni’s subtle guidance and steer over a period of 3 years has helped us transform with clarity and focus on the key areas for growth.
The continuous tweaking and optimisation of processes in these areas of the business have now started to generate some great results – we’ve seen new leads increase by over 100% and our distribution base grow more than 15% year on year.
These factors, combined with having the right business foundations in place, have allowed the business to take opportunities for growth, which have resulted in a 30% year on year growth in revenue and profit.
I look forward to continue growing and developing with Falguni’s ongoing business coaching.”
Managing Director, DIY Tools Manufacturing Company
