We all know its easy to sell to returning customers than to new customers. However how many of us focus most of our time and energy chasing new customers and lose sight of our existing ones.
How many business owners have documented their strategy for retaining and getting their existing customers to return? It is a fact that returning customers indeed spend more on return visits than the first time. There is no need to discount your prices. They are already satisfied.
Once you have your customer on the loyalty ladder and they have purchased several times with satisfaction. They will sell your products for you.
